Customer Feedback
We respectfully request your assistance in completing this brief survey about your training. Any information given helps Melco to better serve you in the future.
We assure you that all information will be treated confidential.
Thank you for your assistance and business!
1.
Date class taken:
(yyyy-mm-dd)
2.
Class title or reference number:
3.
Class location:
4.
Class instructor's name:
5.
Your name:
6.
Your email address:
7.
Customer Name/Number:
8.
Are you new to the embroidery business?
-Select-
Yes
No
9.
Do you own any other embroidery equipment?
-Select-
Yes
No
If yes, please indicate manufacturer name:
10.
Did you receive your equipment prior to class?
-Select-
Yes
No
11.
Are you using Design Shop Software?
-Select-
Yes
No
If no, please indicate software name:
12.
Were you familiar with Microsoft Windows™ prior to class?
-Select-
Yes
No
13.
Were you satisfied with the condition and operation of your equipment in the classroom?
-Select-
Yes
No
If not, please tell us why:
14.
Did you receive adequate breaks and time for lunch?
-Select-
Yes
No
15.
The training provided was:
-Select-
Excellent
Good
Acceptable
Fair
Poor
16.
The Instructor's knowledge of the products was:
-Select-
Excellent
Good
Acceptable
Fair
Poor
17.
The Instructor's classroom mannerisms were:
-Select-
Excellent
Good
Acceptable
Fair
Poor
18.
The class materials distributed were:
-Select-
Excellent
Good
Acceptable
Fair
Poor
19.
The Melco personnel (or Melco Contract Trainer) at the location you attended were:
-Select-
Excellent
Good
Acceptable
Fair
Poor
Please comment further on any of the above ratings.
If you could change one thing about your training with Melco, what would it be?
20.
How do you rate the performance of your Melco products?
-Select-
Excellent
Good
Acceptable
Fair
Poor
21.
How would you rate Melco products compared to others in the industry?
-Select-
Much Better
Better
About the same
Worse
Don't Know
22.
What are Melco's products biggest strengths?
23.
In what areas do you feel that Melco's products can be improved?
24.
On a scale of 0 to 10, with 10 being the highest score, how likely is it that you would recommend Melco to other customers?
-Select-
0
1
2
3
4
5
6
7
8
9
10
25.
How did you first hear about Melco?
-Select-
Word of Mouth
Internet
Magazine
Trade Show
Other
If you selected "Other" above, please describe.
26.
What major activities/business were you in prior to getting into the commercial embroidery business?
Would you like to be contacted by Melco?
-Select-
Yes
No
Survey Home
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International Customers
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