You are here

Customer Service Page

Looking for technical support, parts, or service? Please use one of the links below, or fill out the contact form for direct assistance. We are happy to assist, and will respond within 1-2 business days, M–F, 8am–5pm.
Need to get a live human on the phone? Call 800-799-8313.

Gear icon clip art

Looking for parts and accessories?

Computer clip art

Need technical support or how-to help?

User icon clip art

Interested in new products or services?

Melco Customer Resources

For your convenience, here is a listing of the most valuable resources for Melco clientele: 

Technical Support:  

Parts and Accessories: 

Sales Support: 

Embroidery and Printing Applications (How-To) 
**Facebook Live training demos every Monday, Wednesday, and Friday starting at 10am Mountain! 

Equipment and Software Information, Videos: 

Normal business hours for the Melco Corporate Office in Westminster, Colorado are Monday through Friday, 8am–5pm Mountain Time. 

Please save these links and resources! Your Melco Sales Consultant is also available to help answer any questions you may have. If you’re not sure who that person is,  please use this form to contact Melco . 

The team at Melco is heavily reliant on customer feedback. Please use these resources to stay connected with us, or message us on Facebook. 

Take care, be well, and stay in touch! 

Customer Service Form