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Melco Resources During COVID-19

Monday, March 23, 2020

We’re here when you need us! 
By now you’ve probably had to make some hard but necessary adjustments to your life and to your business. Us too! Rapid, unforeseen change at this level can be challenging, to say the very least. Howeveras we adapt and become accustomed to new rules, guidelines, and mandates, things will get smoother. Just like you, we hope to be back to normal soon! But in the meantime, thanks to an amazing team and technological resources, we can still serve you well. In many cases there will be little to no interruption or delay in training, customer service, technical support, or shipping of equipment, parts, accessories, and other necessities.

We know that many of you are quickly finding new and creative ways to keep those embroidery needles going and printers running. Please know that we are right here for you when you need us!

For your convenience, here is a listing of the most valuable resources for Melco clientele: 

Technical Support:  

Parts and Accessories: 

Sales Support: 

Embroidery and Printing Applications (How-To) 
**Facebook Live training demos every Monday, Wednesday, and Friday starting at 10am Mountain! 

Equipment and Software Information, Videos: 

Normal business hours for the Melco Corporate Office in Westminster, Colorado are Monday through Friday, 8am–5pm Mountain Time. 

Please save these links and resources! Your Melco Sales Consultant is also available to help answer any questions you may have. If you’re not sure who that person is, please use this form to contact Melco. 

We’re doing our best to navigate uncharted territory. We also remain optimistic that by taking some precautions, we will find new and innovative ways to continue working hard for you, providing the best possible service! With that, we are also open to suggestions. The team at Melco is heavily reliant on customer feedback. Please use these resources to stay connected with us, or message us on Facebook. 

Take care, be well, and stay in touch!